S9999 Terms and Conditions

S9999 (hereinafter referred to as the "Platform" or "we") is one of Bangladesh's most trusted online gaming and betting platforms. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and s9999. By accessing or using our website or Platform, you are deemed to have fully accepted these Terms.

If you disagree with any part of these Terms, please discontinue use of our Platform. s9999 reserves the right to update these Terms at any time, and changes take effect immediately upon publication on the website.

S9999 is an internationally licensed platform. We operate in compliance with international online gaming regulations and are dedicated to ensuring the safety of all users. These Terms are intended to clearly define the rights and responsibilities of both parties, maintaining a fair and transparent environment for everyone.

To open an account and use our services on s9999, the following eligibility requirements must be met:

• Age Restriction: You must be at least 18 years old at the time of registration. Use of this platform by minors is strictly prohibited.
• Single Account: Only one account is permitted per person, household, or device. Creating multiple accounts may result in all accounts being cancelled.
• Key Details: You must provide complete, accurate, and truthful information at the time of registration. Providing false information will be considered a violation of the terms and conditions.
• Password Security: You are solely responsible for keeping your account password confidential. Never share your login credentials with any third party.
• Verification (KYC): Identity verification (KYC) may be required for withdrawals above a certain amount.

Once your account is registered, you will have access to all of s9999's gaming services, including slots, fish games, bingo, and betting. By registering, you confirm that you have read and agreed to these Terms.

Deposits on s9999 can be made securely via bKash, Nagad, and Rocket. Important information about deposits:

• Minimum Deposit: BDT 300 (Three Hundred Taka).
• Maximum Deposit: The maximum daily deposit limit is BDT 1,00,000 (one lakh).
• Processing Time: Deposits are usually credited to your account instantly. Processing may take up to 15 minutes in some cases.
• Currency: All transactions are processed in Bangladeshi Taka (BDT).
• Additional Charges: s9999 does not charge any additional fees on deposits. However, transaction fees imposed by your mobile banking provider may apply.

Always use the correct payment reference number when making a deposit. Delays caused by an incorrect reference number are not the responsibility of s9999. If you experience any issues with a deposit, please contact our 24/7 customer support.

The following rules apply when withdrawing winnings:

• Minimum Withdrawal: BDT 500 (Five Hundred Taka).
• Maximum Daily Withdrawal: BDT 50,000 (Fifty Thousand Taka) per day.
• Processing Time: Withdrawals are typically processed within 15 minutes to 24 hours.
• Verification: Identity verification may be required for large withdrawals. Withdrawals may be delayed if KYC verification is not completed.
• Bonus Withdrawal: To withdraw bonus funds, the specified wagering requirements must be met.
• Same Method: Withdrawals are generally processed using the same method used for the original deposit.

S9999 reserves the right to temporarily suspend withdrawals on transactions flagged as suspicious. Additional verification documents may be requested in such cases.

S9999 regularly offers a variety of bonuses and promotions. The following conditions apply to all bonuses:

• Welcome Bonus: New members get up to 100% bonus on their first deposit. This bonus is available once only.
• Wagering Requirements: Each bonus has a specific wagering multiplier (typically 20x to 30x). See the bonus promotion page for full details.
• Validity Period: Bonuses must generally be used within 7 to 30 days of being issued. Expired bonuses will be cancelled automatically.
• Game Restrictions: Some bonuses may only be applicable to specific game categories.
• Bonus Misuse: Using multiple accounts to claim bonuses or abuse promotions will result in account termination and forfeiture of all bonuses.

The following rules apply when placing bets on s9999:

• Bet Limits: Each game has a set minimum and maximum bet amount, which is displayed in the game interface.
• Bet Finality: Once a bet is confirmed, it cannot be cancelled or changed.
• Technical Issues: If a game is interrupted due to server or network issues, s9999's decision will be considered final.
• RNG Fairness: All game outcomes are determined through internationally recognised Random Number Generator (RNG) technology. There is no manual intervention.
• Live Betting: Odds in Live Betting may change in real time. The odds displayed at the time of placing your bet will apply.

S9999 reserves the right to accept or void any bet deemed unusual or suspicious. In such cases, the bet amount will be refunded.

The following activities are strictly prohibited on the s9999 platform:

• Fraud & Cheating: Any fraudulent activity, such as submitting false payment receipts or forging identity documents.
• Bots & Automation: Playing games or placing bets using automated bots, scripts, or software.
• Money Laundering: Using the Platform for money laundering is a criminal offence and will be met with strict legal action.
• Hacking: Attempting to bypass or compromise the platform's security systems.
• Multiple Accounts: Operating multiple accounts under the same person's name.
• Bonus Abuse: Attempting to exploit system vulnerabilities to obtain excess bonuses.
• Account Sale: Selling or transferring your account to a third party.

S9999 is committed to protecting your personal information. To learn more about how we collect and use your data, please review our Privacy Policy Read.

• Data Collection: Your name, mobile number, and payment details provided at registration are collected.
• Use of Information: Collected information is used solely for account management, transaction processing, and customer support.
• Information Sharing: Your information will not be shared with any third party unless required by law.
• Cookies: Our website uses cookies. You can manage cookie preferences through your browser settings.

S9999 believes gaming should be a form of entertainment, not a source of income. We encourage all users to play responsibly.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days if needed.
• Self-Exclusion: Use the self-exclusion option for extended breaks.
• Reality Check: Keep session time and spending reminders enabled during your regular gaming sessions.

Remember — winning is never guaranteed in gambling. Never bet beyond your means, and avoid chasing losses with bigger bets. s9999 always puts your mental well-being and financial safety first.

S9999 may suspend or close your account under the following circumstances:

• In the event of a terms and conditions violation.
• On suspicion of fraudulent or deceptive activity.
• For security verification purposes.
• Suspected underage user.
• By order of a court or law enforcement authority.

You may close your account at any time by contacting customer support. If there are no pending bets or bonuses at the time of closure, your available balance will be returned. However, balances in accounts closed due to a violation of these Terms will not be refunded.

S9999 reserves the right to modify, amend, or update these Terms and Conditions, in part or in full, at any time. Changes take effect immediately upon publication on the website.

For significant changes, we will endeavour to notify users via in-app notifications or through the website. Continued use of the Platform following any changes will be considered acceptance of the updated Terms. We recommend visiting this page regularly to stay informed.

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

• Email Support: [email protected]
• Live Chat: 24/7 support is available via the live chat button on the website.
• Response Time: Email inquiries are typically responded to within 24 hours.

Our customer support team is ready to assist you and is committed to resolving any issues quickly and effectively.